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Saturday, 28 January, 2012

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Maximizer CRM to Go Helpdesk
Maximizer CRM 12 Hot Fix 1 PDF Print E-mail
Written by crmtogo   
Wednesday, 11 January 2012 16:18

Issues Resolved

The following issue is addressed in this hot fix:

  • Non-English characters may not display in Maximizer Web Access

Installation

Apply this hot fix to computers running Maximizer CRM 12 Server, Series 2143, with IIS components installed.

To apply this hot fix.

  1. Close all applications, including Maximizer CRM 12, and stop the IIS Server.
  2. Extract the file contained in the ME12HF1.zip file to a temporary location.
  3. In the ..\Program Files\Maximizer\Portal\Employee\bin\ folder, rename Maximizer.Web.dll to Maximizer.Web.dlo.
  4. Copy the Maximizer.Web.dll file that was extracted from the ME12HF1.zip file to the ..\Program Files\Maximizer\Portal\Employee\bin\ folder.
  5. Restart the IIS Server.

DOWNLOAD ME12 HF1 HERE
Last Updated on Wednesday, 11 January 2012 16:21
 
Top 12 Features in Maximizer CRM 12 PDF Print E-mail
Written by crmtogo   
Monday, 31 October 2011 12:55

With version 12 of Maximizer being released on 8 November 2011, Maximizer is setting trends by including integration to Social Media (LinkedIn) within their award winning CRM system. Further integration with SharePoint is also available making Maximizer a great choice for businesses wanting to integrate with other existing systems.

Here are 12 of the key changes in Maximizer CRM 12:


  1. New Mobile Access User Interface: enhancements have been made to the user interface to increase user adoption. There is also only one version of Mobile Access than the previous different versions that were dependent on the mobile device.
  2. Enhanced Mobile Access Appointment Management: View available time and schedule appointments with multiple contacts and colleagues with just a few clicks, anywhere, anytime
  3. Enhanced Web Access User Interface: New and improved view with tabbed windows (to mirror the Windows client more closely) so you can access the information you need quicker.
  4. Improved Web Access Speed & Navigation Tools: Both navigation and response times have been vastly improved to make you more effective and efficient.
  5. LinkedIn Integration: Engage with your customers and improve lead generation via LinkedIn’s professional networking tool and ensure that you have accurate data.
  6. SharePoint® Integration: A new document type allows you to store hyperlinks to external sources e.g. SharePoint to ensure all documents are the most up-to-date.
  7. iCalendar Integration: The addition of iCalendar integration enables you to send and manage Outlook (or other) invitations to internal and external recipients.
  8. Marketing Campaign Management: Improved Return on Investment (ROI) calculations ensure that your organisation can make informed decisions on where to make investments in your marketing resources/activities.
  9. Expanded Key Field Customization & Display Options: You can now customise even more aspects of Maximizer CRM. Hide fields you don’t use to make data entry/viewing more streamlined based on your role (or the hat you are currently wearing).
  10. Enhanced Search & View Filter Options: Increase productivity by quickly accessing and categorising information filtered to your needs.
  11. Dependent Tasks: Set up processes that help you to approach your customers consistently.
  12. SQL Server Reporting Service (SSRS): In-built SQL Server Reporting Services enable you to report on your Maximizer data without having to purchase a separate reporting tool.
 
Maximizer Access for Androids, Iphones and Windows Mobile PDF Print E-mail
Written by crmtogo   
Friday, 23 September 2011 09:11

Most browsers on mobile phones now work with Maximizer Wirelesss Accesss. Below is a list of the officially supported ones which is fairly comprehensive.


Blackberry Web Browser
www.blackberry.com/ RIM/BlackBerry®    
PlayBook (Version 1.0.7.2670 or later)       

Safari
www.apple.com/iphone/features/safari.html  iPhone®, iPad™     
iPad™ 2       

Internet Explorer Mobile
www.microsoft.com/windowsmobile/  Windows Mobile® 2003/5/6 Pocket PC
Windows Mobile® 2003/5/6 Smartphone
    
Android's web browser
http://code.google.com/android/  Android™      

Nokia's web browser
www.symbian.com  Symbian® OS      

nweb Mobile Internet Browser
www.nwebwireless.com/ Windows Mobile® 2003/5/6 Pocket PC

Windows Mobile® 2003/5/6 Smartphone
Palm® OS
Symbian® OS
Linux®
RIM/BlackBerry®
    
Opera for Mobile
www.opera.com/products/mobile/  Windows Mobile® 2003/5/6 Pocket PC
Windows Mobile® 2003/5/6 Smartphone     
Palm Web Pro
www.palm.com/  Palm® OS 
Last Updated on Friday, 23 September 2011 09:16
 
Maximizer CRM 11 Service Release 2 PDF Print E-mail
Written by crmtogo   
Friday, 29 July 2011 09:58

Contents

Iinformation about Maximizer CRM 11 Service Release 2 - Series 2124. You must be logged in to Windows as an administrator to install this service release.

Applicability

This service release applies to the following releases:

  • Maximizer CRM 11 Service Release 1 - Series 2026
  • Maximizer CRM 11 Service Pack 1 for Service Release 1 - Series 2044
  • Maximizer CRM 11 Service Pack 2 for Service Release 1 - Series 2051

It applies to the following editions:

  • Maximizer CRM 11 Group Edition
  • Maximizer CRM 11 Enterprise Edition

Issues Resolved

Maximizer CRM 11 Service Release 2 includes the resolutions for issues from Maximizer CRM 11 Service Pack 1 for Service Release 1 and Maximizer CRM 11 Service Pack 2 for Service Release 1.

The following issues are addressed in this service release:

  • Issues in Maximizer Web Access when using Internet Explorer 9 in compatibility mode.
  • In certain circumstances, Maximizer fails to respond when starting when using Outlook Integration.
  • Incorrect sender information may be displayed in the Maximizer Email window when the sender has multiple aliases on the Microsoft Exchange Server.
  • The month chooser in the Maximizer Web Access Calendar does not follow the globalization settings specified in the web.config file.
  • An error occurs when selecting a PDF document in the Company Library if Adobe Reader X is installed.
  • The XML file generated when exporting from Maximizer CRM, does not validate against the XML schema file (MXISchema.xsd).
  • The Important flag is not displayed in notes attached to Address Book entries when they are transferred to another Address Book.
  • Replying to or forwarding emails saved to the Documents tab are not saved as documents or notes.
  • Maximizer fails to respond while importing an XML file containing more than 65536 customer service cases.
  • The Maximizer Word Processor closes unexpectedly when performing a search in the help.
  • A MAPI error occurs when sending email from the Maximizer Word Processor when selecting an Outlook contact on a computer running Windows 7 with Outlook 2010 installed.
  • Email addresses are not populated when sending email from Maximizer to an Address Book entry that has the Full Access security right set to multiple security groups.
  • HTML tags appear when email is sent to multiple recipients if one of the recipients is associated with multiple contacts in Outlook or on the Microsoft Exchange Server.
  • When using Lotus Notes as your email client, the recipient field value is removed from the To field when selecting an additional recipient.
  • Some child records are not visible if an Address Book entry is assigned to multiple security groups.
 
Maximizer CRM 11 Service Release 1 for Entrepreneur/Team Editions has been released PDF Print E-mail
Written by crmtogo   
Friday, 06 May 2011 13:05

Maximizer CRM 11 Service Release 1 for Entrepreneur/Team Editions has been released

Download here

This service release applies to the following releases:

·         Maximizer CRM 11 - Series 2026

·         Maximizer CRM 11 Hot Fix 1 - Series 2030

 It applies to the following editions:

·         Maximizer CRM 11 Team Edition

·         Maximizer CRM 11 Entrepreneur Edition

Ussues Resolved

 

The following issues are resolved by this service release:

·         Users are able to create opportunity identification numbers with a space at the end.

·         Security is ignored for document records.

·         Maximizer closes unexpectedly when an email containing an attachment with a long filename is viewed in the Email window.

·         In certain circumstances, Maximizer closes unexpectedly when users right-click on email messages in the Email window and select Print.

·         Maximizer closes unexpectedly while opening a note after searching by notes using a search string containing more than 50 characters.

·         Maximizer closes unexpectedly while trying to open an ecBuilder catalog file.

·         Email messages are not saved to the Documents window when another document is sent using the email provider's dialog box.

·         Some user-defined fields display incorrect data in column setups.

·         Importing records from a text file may cut out data if a comma is contained within a field being imported.

·         Appointments that overlap in the Daily and Weekly Calendar views may not be visible.

·         The descriptions in the Custom Actions tab are not customizable using the Maximizer Interface Customization utility (Maximizer Customization Suite).

·         Installation issues related to SQL Server.
 
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